Returns & Exchanges
At Verono, we stand behind our premium electronics with a 30-day satisfaction guarantee, ensuring a seamless return process if your purchase doesn't meet your expectations. All products must be returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Request
Log into your Verono account and navigate to your order history to select the item you wish to return and generate your unique Return Authorization Number.
Package Your Device
Carefully place the electronic device along with its original cables and manuals into a secure shipping box to prevent damage during transit.
Ship to Verono
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing